- What do I actually receive?
- Not a report โ a decision. Every deliverable includes scenarios tested, a clear recommendation, and an action plan your team can execute on Monday morning.
- How fast is turnaround?
- Decision Sprint: 7 days. Decision Study: 10โ15 business days. OS Membership scenarios: results within hours, full analysis within 48 hours.
- What's the real difference between the Sprint and the Study?
- The Sprint delivers a fast strategic test (one-time deliverable, no platform access). The Study goes deeper and gives you 90 days inside the OS to iterate scenarios as new inputs arrive.
- Do we need to share listener or audience data?
- No. Zero data transfer required. Our predictive audience modeling is entirely self-contained โ GDPR and CCPA compliant by design.
- Can we credit a study fee toward a membership?
- Yes. If you convert to an annual OS Membership within 30 days of your study delivery, we apply a credit toward your first year.
- How is the OS Membership billed?
- OS Membership is an annual subscription with full access to the OS. We scope the exact terms with you on the demo call, and any study fee you've already paid is credited toward your first year.
- What if our needs are larger than these tiers?
- For multi-market groups, multi-brand portfolios, or custom integrations, we offer Enterprise agreements with dedicated support and governance. Get in touch to scope it together.
- Is this only for media companies?
- No. Gaming, FMCG, retail, entertainment, tech โ if you have audiences that react to decisions, the engine works. The study and membership tiers apply across industries.